Quick answers

I paid but a post is still locked

Make sure you're signed in with the email you paid with, then refresh the page. Unlocks usually show within a few seconds.

How do I cancel or change my membership?

Go to Account → Membership. You keep access until the end of the period you paid for.

Where do I update my card?

Account → Payment methods. Adding a new card retries any failed payment right away.

I'm not getting the sign-in email

Check spam and promotions, and wait a minute before asking for another link. Links work once and expire after an hour.

Submit a ticket

What's it about?

Benny's team usually replies within a day.

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